At ASHNEL INC., we uphold the highest institutional standards of client privacy, data confidentiality, and systems integrity. This policy outlines our transparent practices regarding data stewardship, purpose limitation, and our strict commitment to zero third-party commercial surveillance.
ASHNEL INC. is a pure-play B2B software engineering consultancy and digital systems studio. We do not monetize, broker, aggregate, or sell client communications or personal data. We do not employ behavioral ad trackers, fingerprinting pixels, or marketing surveillance tools. Any information entrusted to us is processed solely to scope, formulate, and execute bespoke technology solutions.
This Privacy Policy applies to personal, technical, and commercial information collected through our official website (ashnel.com), our interactive scoping estimators, direct communications, and technical advisory engagements. The legal entity responsible for data stewardship under this policy is:
We adhere strictly to the principle of data minimization, collecting only the limited information necessary to respond to inquiries, evaluate technical feasibility, and execute contractual obligations:
When you initiate an inquiry via our contact desks or project estimator: your full name, work email address, phone/messaging coordinate, organizational entity, project specifications, budget tiers, and target delivery timelines.
Upon entering into a formal Statement of Work: authorized corporate signatory information, billing and GSTIN details, project team contacts, and environment credentials transferred via secure, encrypted zero-knowledge vaults.
Standard edge server access logs (IP address, user agent, timestamp, requested URI) collected automatically at our firewall solely for DDoS prevention, rate-limiting, and network health. These logs are purged within 30 days and never linked to individual identities.
We do not collect sensitive personal attributes, biometric identifiers, consumer credit histories, health records, or children’s data. We do not purchase data from third-party brokers or aggregators.
We process personal and technical information strictly for legitimate commercial, contractual, and legal purposes:
To evaluate project architecture, deliver customized feasibility assessments, provide fixed-scope estimates, and communicate directly with prospective enterprise partners.
To execute Statements of Work, deliver software engineering sprints, coordinate code reviews, issue milestone invoices, and provide post-deployment warranty support.
To protect our infrastructure against cyber threats, prevent unauthorized access, fulfill statutory accounting and tax requirements under Indian law, and comply with binding judicial orders.
4.1 Zero Cross-Site Surveillance: We do not deploy Meta Pixel, Google Ads Remarketing, LinkedIn Insight Tag, or any third-party behavioral advertising scripts. We do not participate in advertising exchanges or cross-site tracking networks.
4.2 Strictly Necessary Technical Cookies: Our website may use minimal, anonymous session cookies strictly required for security, interface rendering, and rate-limiting. These cookies do not track your browsing history across other domains and expire automatically upon conclusion of your browsing session.
4.3 Browser Controls: You may configure your browser settings to reject cookies or alert you when cookies are set. Since our site does not depend on invasive tracking cookies, your user experience will remain unaffected.
5.1 Strict No-Sale Covenant: ASHNEL INC. has never sold, leased, or rented personal data to third parties, and will never do so under any circumstance.
5.2 Trusted Infrastructure Service Providers: We engage reputable enterprise infrastructure providers (such as cloud server hosts, secure SMTP mail relays, and encrypted backup services) strictly to support our business operations. These providers process data solely on our documented instructions, are bound by stringent confidentiality covenants, and are prohibited from utilizing data for their own independent purposes.
5.3 Legal Compulsion: We will disclose information to governmental authorities or courts only when strictly compelled by applicable law, binding regulation, or judicial subpoena. Where legally permissible, we will provide prompt notice to the affected party to enable them to seek protective orders.
6.1 Technical & Organizational Safeguards: We enforce enterprise-grade security measures to safeguard data against unauthorized access, alteration, disclosure, or destruction. All web traffic is encrypted in transit using TLS 1.3 with enforced HTTP Strict Transport Security (HSTS). Access to client systems and code repositories is protected by multi-factor authentication, encrypted credential vaults, and least-privilege role-based access controls.
6.2 Inquiry Retention: Information submitted through general scoping forms is retained only as long as necessary to evaluate and progress commercial discussions (typically up to 180 calendar days for unengaged inquiries), after which it is permanently purged.
6.3 Client Project Data: Client technical credentials, staging environments, and temporary development tokens are decommissioned following production deployment and completion of the warranty period.
6.4 Statutory Accounting Records: Invoices, tax receipts, and commercial contracts are retained for the statutory period of seven (7) financial years to satisfy mandatory Indian Goods and Services Tax (GST) and Corporate Tax audit compliance.
Regardless of your geographic location, ASHNEL INC. honors recognized global privacy rights for all individuals and corporate representatives:
You may request a clear summary of the personal information we hold about you and the specific operational purposes for which it is processed.
You may request that we update, rectify, or complete any inaccurate or out-of-date personal information.
You may request the permanent deletion of your personal data where it is no longer required for active commercial engagements or statutory compliance.
You may withdraw consent for ongoing communications or project evaluations at any time with immediate effect.
8.1 Jurisdictional Framework: ASHNEL INC. operates under the laws of the Republic of India. Our data protection practices are designed to comply with applicable Indian privacy statutes and regulations (including the Digital Personal Data Protection framework), as well as aligning with leading global privacy standards (such as GDPR principles for international enterprise clients).
8.2 International Transfers: Where cross-border data transfer occurs in connection with cloud infrastructure or international client engagements, AshNel ensures that transfers are conducted in compliance with applicable statutory transfer mechanisms, adequate technical safeguards, and binding contractual protections.
For inquiries regarding our data handling practices, exercising privacy rights, or submitting formal requests, please reach out to our designated Privacy Desk:
Our data protection desk is available to answer security questionnaires and discuss data processing agreements (DPA).
